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Terms and Conditions

Terms and Conditions for Fireworks & Special Effects Displays

1. Products and Services

1.1 Validity

  • Prices quoted are valid and fixed for thirty (30) days only.
  • Product availability is subject to change. If a quoted product is unavailable on the event day, it will be replaced with a product of equal value and quality.
  • Display content may vary based on on-site conditions to comply with State Regulations. No refunds will be issued for necessary substitutions or omissions.
  • As per current legislation, the client contracts Skylighter Fireworks Pty Ltd for a service, not a product. All fireworks products remain the property of Skylighter Fireworks Pty Ltd at all times.

2. Safety and Public Issues

  • Skylighter Fireworks staff will determine the safe public viewing area for the display.
  • The client is responsible for:
    • Monitoring patron behaviour at the venue.
    • Providing crowd control, security, and safety fencing before, during, and after the display.
    • Preventing unauthorised access to Skylighter’s equipment before, during, and after the event.
  • The event organiser must obtain landowner permission for the fireworks display site at least 14 days before the event. By completing the booking form; landowner consent is confirmed.
  • The organiser must notify surrounding residents and businesses at least 3 days prior to the event. Skylighter can provide this service for an additional fee.
  • Any product malfunctions or client dissatisfaction must be reported at the time of event or within 24 hours to the Display Manager or Skylighter Fireworks Head Office.

3. Insurance

  • Skylighter Fireworks holds $20 million in Public Liability Insurance.
  • Any specific insurance indemnifications must be requested at least 14 days before the event.

4. Scripted Event Activations with Musical Soundtracks

  • The client must submit the Skylighter Fireworks Online Booking Form at least 40 days before the event.
  • The client must:
    • Provide a pre-approved soundtrack or
    • Approve Skylighter’s soundtrack at least 30 days before the event.
  • If the client does not meet these deadlines, Skylighter will finalise the soundtrack independently, and no further client input will be accepted.
  • The client is responsible for obtaining any necessary APRA and/or AMCOS music licences for their event.

5. Payment Schedule and Terms

5.1 Deposit

  • Submitting the Online Booking Form generates an invoice for a 50% non-refundable deposit, securing the event date.
  • The event will only be scheduled after the deposit is received.

5.2 Remaining Balance

  • The remaining balance is due no later than 14 days before the event.
  • Events booked within 4 weeks of the event date require full payment upon booking.
  • If payment is not received by the due date, Skylighter may cancel the display unless alternative arrangements are agreed upon.
  • Invoices unpaid for more than 30 days after the due date may incur a 5% late fee on the outstanding balance, compounded monthly. This fee will continue to accrue until the balance is paid in full.

6. Postponement and Cancellations

6.1 Postponement

  • If the event cannot proceed due to unsafe weather conditions, both parties may agree to postpone or cancel as per the cancellation fee schedule below.
  • Postponement requests must be in writing, and the new date must be mutually agreed upon.

6.2 Cancellations by the Client

  • More than 14 days (for projects booked on account/post-event invoice): A $250.00 cancellation fee applies. Plus invoice for works completed.
  • More than 14 days: Skylighter retains or invoices the 50% non-refundable deposit.
  • Less than 14 days: Skylighter retains or invoices the 50% deposit and invoices for any additional costs incurred.
  • Less the 7 Days: 75% of the event cost are applicable and invoices for any additional costs incurred.
  • Less than 48 hours: Skylighter retains 100% of the event cost and invoices for any additional dismantling costs.
  • If third-party services (e.g., barge hire, security services) were booked, the client must pay all subcontractor costs in full within 7 days of cancellation.
  • Any event credit notices issued as a result of event postponement must be used within 365 days of original event day.

6.3 Cancellations by Skylighter

  • Skylighter reserves the right to cancel a display prior to or during the event due to:
    • Public safety concerns (e.g., security breaches).
    • Product malfunctions.
    • Unsafe weather conditions.
  • If Skylighter cancels the display for these reasons, no penalties apply to the client.

7. Use of Event Imagery & Marketing

Skylighter Fireworks may use any photos, videos, or recordings of the event for promotional and marketing purposes unless otherwise agreed in writing.

8. Exclusions & Disclaimer

Skylighter will not be liable for:

  • Misuse of hired equipment.
  • Cleaning fees before or after the fireworks display.
  • Damage due to unforeseen human intervention or natural disasters.
  • Costs from fire alarms related to the display.
  • Any injuries to people or animals caused by the noise or effects of the display.
  • Costs from events running overtime, including $100.00 + GST per hour per technician for delayed site access or egress.

9. Clean-up & Safety Services

  • After the display, Skylighter will sweep the site and remove any unfired pyrotechnics.
  • Some non hazardous debris (e.g., small paper and cardboard fragments) may remain. Skylighter is not liable for clean-up costs.

10. Example Videos & Illustrative Images

All example videos and images are for illustrative purposes only. Actual displays may differ due to product availability and safety considerations.

11. Client Portal & Compliance Onboarding Fees

  • If the client requires Skylighter Fireworks to onboard onto a third-party payment portal, risk management system, compliance platform, or similar service, any associated fees, administrative costs, or additional labour required will be invoiced to the client for payment in full.
  • Skylighter reserves the right to decline onboarding if the platform’s requirements are deemed unreasonably complex, time-consuming, or cost-prohibitive.

12. Confidentiality & Non-Disclosure Agreement

  • By receiving a quote from Skylighter Fireworks, whether the event is booked or not, the client agrees to adhere to Skylighter’s Non-Disclosure Agreement (NDA), which is available at skylighter.com.au/nda.
  • This includes, but is not limited to, the confidentiality of pricing, technical details, show designs, and any proprietary information provided in the quote or associated documents.
  • Any unauthorised sharing, reproduction, or distribution of Skylighter’s confidential information may result in legal action.